by disgusted on July 27, 2009 09:01 AM MDT Philadelphia, Pennsylvania
I paid for video converter software and requested a CD. They never sent a CD, and sent me a link to download. Didn't work - and it was tried many many times. Now the company refuses to refund my payment saying that because the download "worked" when they tried it, I'm not due a refund. I'm out money and software. I will never do business with this company again, nor can I recommend anyone else doing business with them.
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